Location
Hladilnika, bul Cherni Vrah 51
1704 Sofia
1704 Sofia
JUNIOR SUPPORT CONSULTANT SAP and NON-SAP REAL ESTATE APPLICATIONS with German and English (m/f/d)
Employment Area
IT - ConsultingLevel
Experienced professionalsWorking Model
Full-timeReference ID
40651
Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole companies of Schwarz Group, which includes Lidl, Kaufland, Schwarz Produktion and PreZero, in more than 30 countries in Europe and the US. Schwarz IT Bulgaria cooperate with other international teams for a wide scope of responsibilities – from business consulting, software development and business operations to IT infrastructure and system platform management. With us you will find a variety of opportunities to grow and do your best at your calling – IT. We are fast, efficient, flexible.
The impact you will create:
- On this position you will be responsible for the second-level support of operational IT processes
- You will be functioning as a connection between our international IT and the business units, as well as the technical departments in the countries
- You will be analysing and processing IT requests, incidents, problems and will be taking the respective measures to resolve them
- You will have to configure filters and abbreviations lists as well as help with the creation of automatic reports, simple document types and projects
- You will also be responsible for the support of business units to ensure the system readiness
Experience and Skills you will need:
- Technical background in business applications
- Experience with ERP systems (i.e. SAP) is an advantage
- Technical background in SAP ERP, SAP RE-FX would be an advantage
- Good understanding of Real Estate Processes
- Good understanding of business processes
- Good command of English and German (minimum level B2)
- Good analytical, troubleshooting skills, solution-orientation
- Ability to work independently and in a team environment
- Willingness to offer support to others
- ITIL knowledge is an advantage
- Experience in ServiceNow ITSM (IT Service Management tool) is an advantage
- Experience in 1L or 2L support is an advantage
Our Offer:
- Variety of opportunities with one of the strongest and largest retail companies in the world
- A huge array of tools & technologies available on the spot and ready for a steady personal development
- Food vouchers, MultiSport card, additional health insurance, travel expenses and a modern office close to Paradise Mall
- A good work-life balance with flexible working time & options for mobile work
- A pleasant and diverse environment with regular events, team buildings and stimulating activities