The challenge
Checkout systems are more complex than supermarket customers generally assume. Payment transactions, goods logistics, and a range of digital services for customers and employees are all dependent on them. In-store digitalization has taken massive strides in recent years.
Boasting various digital offers, such as loyalty programs, Scan & Go or self-scanning, the retail divisions of Schwarz Group have long been pioneers with regard to customer service and innovation. New checkout software must address these requirements, operate in a future-oriented fashion, and focus squarely on customer and employee satisfaction.
