Make an amazing climb in your career in an international team of experts. Our company provides technological services for the whole companies of Schwarz Group, which includes Lidl, Kaufland, Schwarz Produktion and PreZero, in more than 30 countries in Europe and the US. Schwarz IT Bulgaria cooperate with other international teams for a wide scope of responsibilities – from business consulting, software development and business operations to IT infrastructure and system platform management. With us you will find a variety of opportunities to grow and do your best at your calling – IT. We are fast, efficient, flexible.
Take advantage of the opportunities to progress your career at the Sofia location.
The impact You will create:
You strengthen our international team in the Service & Support department of the Schwarz Group
You support our IT colleagues in the Kaufland countries performing troubleshooting and analyzing steps
You prioritize, analyze, document and process incoming error reports
You contribute to continuous optimization of the support processes and operation of proactive and reactive problem management in order to avoid long-term disruptions are topics that you thrive on
You are the service contact person for application support
You monitor complex data flows as part of daily business
You take your place actively in planning and optimization of job chain control within a defined process chain
You are jointly responsible for expanding and updating the technical documentation and team's knowledge base
You support your customers during on-call duty hours and ensure system availability (after successfully finished onboarding process)
Experience and skills You will need:
You have a successfully completed degree in (business) informatics or business administration with a strong IT affinity, or a comparable education
You have good knowledge of SAP F&R, SAP CAR and SAP Retail, MM or SD
Ideally, you have already gained experience in the field of IT service and support
You have already collected operative experiences or bring a good understanding of processes within the retail sector
You are characterized by strong analytical skills, networked thinking and an affinity for process optimization
You are calm and balanced, with high level of stress resistance, allowing you to be motivated while solving problems during on-call duty hours
You enjoy working in an international team, being open and proactive
You are willing to travel to our office premises in Germany mainly during the onboarding process
You are fluent in English, spoken and written, and preferably have good German skills
Our benefits
Your contact
Tatyana Andreeva-Kancheva
Recruiter
E-Mail:sitbg.careers@mail.schwarz
Tel.:+359 884271947
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