Together We Are Shaping the Future of Retail
Are you as passionate about IT as we are? Then come on board and help us drive the ever-evolving business environment of the Schwarz Group – Europe’s largest retail company – forward. We offer a wide range of different tasks and challenges from across the entire IT spectrum. Together, we will make big changes on an international scale and realize projects with real impact.
We think and act in a solution-oriented way and love to innovate. We work flexibly and at pace. Working in heterogeneous teams with a diverse range of skills, we build the best-possible solutions for our customers, taking advantage of all the opportunities that IT offers. Quality, stability, and costs are always key focuses in our work:
Solution Driven: “Solution-driven” is more than just a form of organization to us. Together, we work out the best possible solution for our company. This shapes our thinking, our actions, and our teamwork.
Partnership: We believe that confident and transparent teamwork is the only way to succeed. To us, partnership is shaped by mutual respect and professional interaction with each other. Regular, open exchange as equals is important to us. We set priorities, talk openly about problems, and recognize performance.
Ownership: We have the confidence and the courage to share and to accept responsibility. We make decisions carefully with an eye to stability, quality, and costs. We consistently learn from mistakes for the long term.
Vision Driven: We push the diverse, global, and constantly changing business of the entire Schwarz Group forward. This motivates us to create fitting and innovative solutions on a daily basis. We are continually expanding our technical abilities and personal skills.
Enthusiasm: We chose Schwarz IT because wer'e up to the job. We put our heart and soul into turning the variety of IT possibilities into concepts and solutions and keeping them running on an enduring basis.
Join Schwarz IT
Our IT Service & Support Program for Career Changers
On the IT Service & Support Program, you will complete a 4.5-year program as part of your permanent employment contract which finishes with the IHK examination to become a qualified system integration IT specialist. You will play an active role in the main field throughout the program, undertaking various positions in IT end user support at the Schwarz Group.
Framework conditions at a glance:
Program duration: 4.5 years
Start: annually on March 1st and September 1st
Qualification: Qualified system integration IT specialist
During the program, you will gain a varied insight into our different service and support departments as a team member. We will train you in the following positions:
1st year: 1st Level Agent
- Basics in the IT environment
- Onboarding in 1st level support
2nd year: 1st Level Specialist
- Expanding on the basics from the 1st year
- Tackling more complex topics
- Mentoring for new starters
- Active support in 1st level support
3rd year: Backoffice Agent
- Tackling more complex backoffice support cases
- Introduction to organizational matters for managing support teams
- Targeted exam preparation
4th year: Backoffice Specialist
- Level of complexity of support cases increases
- Expansion of area of responsibility (role as “shift supervisor”)
- Review of examination content
5th year: Backoffice Specialist
- External IHK examination to become a qualified system integration IT specialist
Your practical experience will be supported with tailored theory units in our training workshop.